Universal Glass Company

Commercial Glazing Contractor | Project-Driven Construction Operations

Founded in Texas, Universal Glass is a commercial glazing contractor specializing in custom glass and aluminum systems for large-scale commercial and architectural projects.

Universal Glass has built a strong reputation for quality craftsmanship, precise fabrication, and dependable execution, delivering complex glazing solutions for general contractors and developers across a wide range of commercial projects.

As project volume, purchasing complexity, and service work continued to grow, Universal Glass needed systems that could keep up with how their construction business actually operates.

The Solution: A fully integrated construction technology stack

Dominate Solutions partnered with Universal Glass to provide business process consulting and develop a comprehensive solution roadmap to modernize their construction and service operations.

The implementation centered on Acumatica Construction Edition, configured to support complex purchasing, job costing, labor tracking, and construction-specific billing—fully aligned to how Universal Glass actually operates.

What We Delivered:

  • Acumatica Construction Edition
    (Financials, Projects, Job Costing, Purchasing, WIP, Billing, Reporting)

  • Velixo for Excel-based financial and project reporting

  • Paycom for payroll, time tracking, and labor data integration

  • Ramp for purchasing controls, spend visibility, and expense management

  • Streamlined data flow and process automation across systems

The result was a connected platform that provided Universal Glass with improved visibility and control across core construction and financial workflows.

The Challenge: Disconnected systems slowed growth

Universal Glass was operating on a collection of legacy and disconnected tools that were no longer able to scale with the complexity of their commercial glazing operations.

As business continued to grow, they faced:

  • Limited visibility into job costs, commitments, and WIP

  • Manual, Excel-driven workarounds to track purchasing and budgets

  • Inaccurate and delayed labor and payroll information

  • Lack of control over purchasing, receipts, returns, and invoicing

  • Delayed billing due to unclear service completion and approval workflows

  • Data inconsistencies that made financial and job cost reviews difficult

Existing tools—including QuickBooks, paper time tracking, and spreadsheet-based reporting—required significant manual effort to manage and made real-time operational visibility difficult.

Universal Glass needed a single, connected construction platform that could provide control and visibility across jobs, purchasing, labor, and financials—without changing how they operate.

The Results: Visibility and control without operational disruption

Today, Universal Glass operates with clearer insight across jobs, purchasing, labor, and financial performance—without adding administrative burden or changing how the business operates.

Key outcomes include:

  • Real-time visibility into job costs, committed costs, and WIP

  • Improved control over purchasing, receipts, returns, and vendor spend

  • More accurate and timely labor and payroll data by job and task

  • Faster, more reliable billing driven by clearer service completion workflows

  • Stronger accountability through original vs. revised budget tracking

  • Trusted Excel-based reporting for job cost and financial reviews

Universal Glass now manages projects and financial performance with greater confidence, supported by connected systems designed to scale with the business.

Universal Glass ultimately selected Acumatica because it was the first system to provide real-time visibility and control across core construction and financial workflows—without forcing changes to how the business operates.

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